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Thread: Sims 3 Help please somebody?

  1. 19-06-11 #1
    I Own A Horse.
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    Sims 3 Help please somebody?

    Hey all, as the title says I need help with The Sims 3.
    Well what happens is I open Sims and I go to create a new character, everything is fine until I try to edit their face and beyond, the game suddenly freeze but music still plays, for about 2 minutes I cant CTRL+ALT+DELETE but when I manage it the screen goes all retarded saying that a driver or something crashed.
    PLEASE SOMEONE HELP!!

    Horse.

    EDIT: I received this email from EA and I don't understand it...


    Hi,

    Thank you for contacting EA Customer Support, and for your continued patience while we work to resolve your issue. Please rest assured that we are taking whatever steps are necessary to get you back in the game.

    However,I did review the dxdiag.txt system information file provided by you.It would appear that your display driver for your "ATI Technologies Inc" series are not updated. I would recommend visiting the manufacturer's website to download the latest version available. If you use a laptop, you will need to contact the laptop's manufacturer for driver updates.

    Common Video Manufacturer Sites:

    ATI Technologies Inc.
    http://support.amd.com/us/gpudownload/Pages/index.aspx

    Install and verify your new drivers. Now that your drivers are installed, you’ll want to verify that the installation went properly. To verify that the driver has been installed, compare the date listed on the Display and Sound tab in the DirectX Diagnostic tool to the date listed on the driver web site.

    If they match, your drivers are updated and your system is prepared to play.If they do not match, you will want to repeat the previous section until the date displays correctly.If you have any difficulty with this, please update this question and let me know which part you're having difficulty with so that I can walk you through it.

    NOTE: Even a brand new computer could be in need of a driver update. Check with your computer or card manufacturer.

    Please let us know in case the issue persists.

    Sincerely,

    Christine,
    EA Customer Support
    Last edited by I Own A Horse.; 21-06-11 at 08:52 PM.
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  2. 19-06-11 #2
    [DtK] [Jedi] Muffbag
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    Thread moved to Gaming - Discussions ....
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  3. 19-06-11 #3
    [DtK] [Jedi] Mr. Purplicious
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    yes, you do need help. you are playing sims 3.
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  4. 19-06-11 #4
    [DtK] [V] excel
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    HAHAHA that is just what i was about to say lol.
    you need serious help.
    thanks
    Excel.
    Soap 9:55pm Effy when did you grow bewbies?
    Report · 9:56pm lulull
    Excel · 9:56pm well?




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  5. 19-06-11 #5
    [DtK] [Jedi] Effalump
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    Sims 3 is shit.
    Uninstall and move on.

    Not Not Hellspawn-No Sound : man jailbreak is hard to play without sound.
    [SM] Effalump: Permanently banned player "Not Not Hellspawn-No Sound" (reason: harder to play when you're permed.).
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  6. 19-06-11 #6
    [DtK] [Jedi] R@NDO
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    im with effa the sims is shite

     



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  7. 19-06-11 #7
    I Own A Horse.
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    Tried already Fleccky and no Sims 3 is not shit you're shit Sims 3 is beast.
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  8. 19-06-11 #8
    [DtK] [Jedi] Mr. Purplicious
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    lol you have many issues
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  9. 19-06-11 #9
    [DtK] [S] Krezand
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    sims 3 isn't THAT shit. But if reinstalling doesn't work well your stuffed. Just get a cracked version if you bought the actual game.
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  10. 19-06-11 #10
    [DtK] [T] Yellow
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    Quote Originally Posted by Fleckky View Post
    Uninstall and re-install...
    this, and sims 3 is awesome guys. don't hate.
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  11. 19-06-11 #11
    I Own A Horse.
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    Still no help guys...

    Could somebody please get me the link so I can email the EA guys?
    Thanks.
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  12. 19-06-11 #12
    [DtK] [S] Krezand
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    Quote Originally Posted by Agent Orange View Post
    Still no help guys...

    Could somebody please get me the link so I can email the EA guys?
    Thanks.
    look on the Sims 3 website. www.yoursims3is♥♥♥♥ed.com or read the instruction guide that came with the game.
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  13. 19-06-11 #13
    Parekura
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    www.easupport.co.nz
    That site should tell you everything you need to know....
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  14. 19-06-11 #14
    [DtK] [Jedi] Bento
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    Did you like buy it or something. If you did where from? If you are like missing a file or something................get a cracked version of The Sims 3 and get the missing file from the crack and extract it over.
    KxG | Bento: i bet you want to e-date me
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  15. 19-06-11 #15
    [DtK] [S] Krezand
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    Quote Originally Posted by Parekura View Post
    www.easupport.co.nz
    That site should tell you everything you need to know....
    or if hes an aussie bloke go to www.easupport.com.au
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  16. 19-06-11 #16
    [DtK] [Jedi] Bento
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    Haha lol Krez. You always have to perfect don't ya you little rascal?
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  17. 19-06-11 #17
    I Own A Horse.
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    I bought legit version from EBGames about 2 or 3 years ago and 2 days ago it was working fine until I installed the World Adventures Add On, I deleted it and ever since its been ♥♥♥♥ing up still.
    Will send a message to EA
    Thanks Krez and Parekura.
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  18. 19-06-11 #18
    I Own A Horse.
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    LOLWUT KREZ, your link sends me to an invalid website then i go did you mean blah blah blah and it directs me to an edible botuiqes website
    LOLWUT!
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  19. 19-06-11 #19
    [DtK] [S] Krezand
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    haha, well orange, try installing world adventures again see if that works. The uninstallment probably didn't work properly so thats probably causing the crash because the World Adventures files will be looking for the other files. Try reinstalling it and see what happens, if ya want see if you can uninstalling it again
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  20. 20-06-11 #20
    Parekura
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    Strange, because my link sends me to a valid EA Support site, I've used it before.. hmm
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