tpg/iinet/internode players - high ping

[[DtK] [C] Squall]

We are aware of the high ping issues on Streamline hosted servers for TPG/iinet/internode players. We reported this to Streamline couple weeks ago and this is their response:

Firstly, I'd like to say how thankful we are to you for your ongoing patience and assistance with this issue as a whole.
I don't have good news, but I do have an update on the situation.

We are keenly aware of the issues affecting TPG Telecom group's home users.
This issue has been sporadically ongoing with TPG since September 2022, sometimes presenting as worse than others.
We have force routed some fixes in the past, however, this was only a short-term solution it is not viable for us to continue to play whack-a-mole with the TPG network at this scale.

To give you some context, GSL Networks (AS137409) is a global low-latency network, with over 3500+ directly connected networks. In Australia, we have direct relationships with the majority of ISPs, whom are happy to work with us to ensure a pleasant and low-latency gaming experience. Unfortunately, the same can't be said for TPG group, they have opted to reject potential solutions & ignore the problem for months on end.
TPG Telecom group needs to work with Streamline Servers//AS137409 for a permanent solution to the problem. They are fully aware of what is required.

Continuing to report the issues to them via traceroutes/MTR tests is preferable. As we need to show them the scale at which this problem exists.

As above , please report the issues to TPG/iinet/internode. They can resolve the issue but are choosing not to.

[[DtK] [JA] zarco]

Just to let everyone who is effected by the lag.....iiNet have finished the investigation and have closed of any sujestion theres a problem with there network...this would be the same fo TPG and Internode

[[DtK] [N] bcarm17]

Cloudflare's 1.1.1.1 warp is a good free solution I found works well. Just make sure if you use netflix, disney plus, SBS on demand or iview, to turn it off. I've had some weirdness in those apps.

https://1.1.1.1/

[[DtK] [S] PigSy]

Bump

[[DtK] [SA] WalkerBoh]

So I had an interesting phone call with my ISP who happens to be Vodafone / TPG. They tell me they are aware of the issue and the best option for me is to switch from Vodafone directly to TPG. How this will solve the problem I have no idea and a hell of a lot of doubts, considering Vodafone owns TPG and I am already going through TPG's internet just being billed by Vodafone. Hopefully this confuses everyone else here as much as it confuses me. And if you have any understanding of any of that, please, for the love of fast gaming, let me know.

[[DtK] [JA] Rubicon]

So I had an interesting phone call with my ISP who happens to be Vodafone / TPG. They tell me they are aware of the issue and the best option for me is to switch from Vodafone directly to TPG. How this will solve the problem I have no idea and a hell of a lot of doubts, considering Vodafone owns TPG and I am already going through TPG's internet just being billed by Vodafone. Hopefully this confuses everyone else here as much as it confuses me. And if you have any understanding of any of that, please, for the love of fast gaming, let me know.

If you can't fix, confuse. Looks to me like someone out there has got a solid understanding of the basic abc's of tech support.